This program introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.
Previous participants include business people, attorneys, government staff and administrators, educators, counselors, team leaders, human resource professionals, therapists, realtors, and municipal officials. Course work will address:
- definition and roles of the mediator
- stages of resolution
- conflict diagnoses and interventions
- diversity and bias awareness
- professional standards and ethics
- effective communication interventions
- power imbalance identification and management skills
The program is highly interactive and relies on demonstration, simulations, and role-playing. The Instructors will be available to consult individually with students during the month following the training to discuss their next steps in the field.
This training is being presented at Mediation & Facilitation Resources, 11 King Street, Augusta, ME, October 26, 27 and November 2, 4, 9, 2011 8:00am – 4:3opm